Transformation is sweeping the retail industry. Consumers today are much better informed and more connected. They want mobile shopping, personalized service and instant gratification. These changes are giving rise to a host of innovations around omni-channel retailing, mobile apps, customer data mining, responsive supply chains and cutting-edge in-store self-help technologies.
Retailers that understand the strategic potential of information technology (IT), integrate it into everything they do. Their IT investments advance their business goals and work seamlessly with already existing people and business processes. But this is not always easy. Every industry has a unique set of dynamics, regulations and opportunities to manage. Strong relationships between the IT leadership and fellow C-suite leaders are critical to success. Well-designed, properly executed technology spending helps ensure the right resources are available when needed, no matter what the industry dynamics are.
From simple POS, to digital signage, to fitting-room magic mirrors, the store environment has evolved into a blend of technologies, all making the shopping experience customer centric and more pleasant. Our team of store systems consultants works with retailers of varying size and industry segment to design, select and implement these solutions.
|Customer Relationship Management (CRM)|
|iPad, Tablets, Mobile implementations|
|Radio-Frequency Identification (RFID)|
|Financial Management Systems|